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Terms of Service

Welcome to Slotbunny (“we,” “our,” or “us”). These Terms & Conditions (the “Terms”) govern your access to and use of the Slotbunny website and all associated games, content, features, and services provided on it (collectively, the “Services”).

These Terms, together with our Privacy Policy and any game- or promotion-specific rules published on the Website, form a legally binding agreement between you (“you,” “Player,” or “User”) and Slotbunny.

By creating an account, accessing, or using our Services in any way, you confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not accept any part of these Terms, you must immediately stop using the Services.

If you have any questions or need clarification regarding any provision in this agreement, we strongly encourage you to contact our Customer Support team before proceeding.

1. INTERPRETATION OF KEY TERMS

Terms: Refers to these Terms & Conditions, our Privacy Policy, and any other rules, policies, or documents that apply to the Services.

Website: Refers solely to the domain www.slotbunny.com and all related sub-domains controlled by Slotbunny.

Services: Refers to all products and functionalities available on the Website, including Games, account tools, promotional features, and customer support.

We, Us, Our, or Slotbunny: Refers to the operating company behind Slotbunny, as well as its management and authorised representatives.

You, Player, or User: Refers to any individual who registers an Account with, accesses, or uses the Services.

Account: Refers to the personal user profile you create and maintain in order to access the Services.

Games: Refers to all casino-style titles and other gaming activities made available on the Website.

Software: Refers to any gaming software or related technology licensed to Slotbunny and accessed by you via a browser or other supported interface.

2. WHO CAN USE THE CASINO SERVICES

You may only use the Services if you are at least 18 years old or have reached the legal minimum age for online gambling in your jurisdiction, whichever is higher.

You are solely responsible for ensuring that your use of the Games complies with all laws applicable in your country or region of residence. The Services are not intended for, and may not be used by, individuals who are prohibited by law from participating in online gambling.

Slotbunny strictly prohibits residents of the following jurisdictions from opening accounts or playing for real money: Iran, Saudi Arabia, UAE, Yemen, Oman, Qatar, Bahrain, Iraq, Kuwait, Syria, Palestine, Jordan, Lebanon, Australia, and the United Kingdom. This list may be amended at any time at our sole discretion.

You confirm that all information you provide to Slotbunny during registration and throughout your use of the Services is truthful, accurate, and complete. You are responsible for updating your Account details promptly if any of your personal information changes.

By using the Services, you agree to comply with these Terms as well as any additional rules attached to individual Games, promotions, or campaigns.

The following persons are strictly barred from using the Services: employees, contractors, partners, licensors, distributors, media partners, promoters, or retailers of Slotbunny, as well as their immediate family members.

You may not play on behalf of someone else, nor may you allow any third party to access or use your Account for any reason.

Slotbunny reserves the unrestricted right to refuse access to the Services, restrict activity, or close any Account at any time, for any reason, and without prior notice.

3. ACKNOWLEDGMENT OF THE TERMS

By accessing and using the Services, you acknowledge that you have read and agree to these Terms. We may revise or update the Terms periodically. It is your responsibility to review them regularly and stay informed of any changes. Continued use of the Services after any modification constitutes your acceptance of the revised Terms.

These Terms replace any previous written or verbal agreements relating to the Services. No employee or representative involved in the development, operation, or promotion of the Services is authorised to verbally change or waive any part of this agreement.

All content on the Website—including text, images, graphics, logos, and Software—is protected intellectual property owned by Slotbunny or its licensors. Any unauthorised copying, distribution, or publication is strictly prohibited.

Communication & Promotions:

  • You are responsible for keeping your contact details (such as email and phone number) accurate and current.
  • You acknowledge that Slotbunny may send you promotional messages via various channels, including but not limited to SMS, email, WhatsApp, Facebook, Instagram, Telegram, and similar platforms.
  • Your use of the Website and opting in to communications signifies your consent to receive account-related notifications, promotional offers, and other relevant updates.
  • You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the message or by contacting Customer Support.
  • All promotional offers are subject to availability and may be modified or withdrawn at any time at Slotbunny’s discretion.

4. YOUR ACCOUNT

Closing Your Account: You may request closure of your Account at any time by contacting Customer Support. Once closed, the Account will remain inactive for at least 72 hours before any request to reopen can be reviewed.

User Account Terms:

  • Your Account is intended solely for your own personal, non-commercial use.
  • You are responsible for safeguarding your login credentials. Any activity carried out under your Account will be deemed to have been performed by you.
  • We reserve the right to suspend, lock, or close your Account at our sole discretion, without prior notice and without obligation to provide a reason.
  • If we determine that you have cheated, engaged in fraud or bonus abuse, or supplied inaccurate or misleading information, we may terminate your Account and confiscate any associated funds and bonuses.
  • The use of VPNs, proxy services, or any other technology intended to disguise or alter your true location is strictly forbidden and constitutes a serious breach of these Terms. Such behaviour may result in immediate Account suspension and forfeiture of all balances.
  • Threatening, abusive, or harassing conduct toward Slotbunny staff will lead to permanent Account closure and forfeiture of funds.
  • In the event of fraud, we reserve the right to share your details with other gaming operators, financial institutions, and relevant authorities.

5. YOUR DEPOSITS AND PAYOUTS

5.1 Deposits

  • All funds deposited into your Account must come from a payment method legally owned and controlled by you.
  • The minimum deposit is $10 (or the equivalent in cryptocurrency). You are responsible for ensuring each deposit meets this threshold. Transactions below the minimum may be treated as lost and non-refundable.
  • The maximum single deposit per transaction is $1,000.
  • All bets placed are final and cannot be reversed. We reserve the right to limit or reject any wager at our discretion.
  • Due to the decentralised nature of cryptocurrency, automated deposit limits are not enforced by default. However, you may request personal limits through Customer Support as part of our Responsible Gaming framework.
  • For deposits under $20, a maximum cashout of 10 times the deposited amount will apply.

5.2 Withdrawals

  • All withdrawal requests are subject to internal checks and verification. We may request full KYC documentation before processing any cashout.
  • The minimum withdrawal is $20 (or cryptocurrency equivalent).
  • If you have used a free promotion and then request a withdrawal, we may process your payout via your most recent deposit method, where possible.
  • Standard withdrawal limits begin at $1,000 per day and $4,000 per week. Higher limits are available as you progress through our VIP tiers. Detailed limits for each tier can be found in our VIP PROGRAM. We may pay large wins in instalments according to the limits associated with your VIP status.
  • To comply with anti-money laundering practices, all real-money deposits must be wagered at least once before a withdrawal can be requested. If this is not met, your withdrawal may be declined or a processing fee of up to 10% may be applied.
  • Where possible, withdrawals will be processed back to the same payment method used for depositing.
  • Subject to meeting our criteria, you may qualify for one instant payout within a 24-hour period. Additional requests during that period may be processed using standard timelines.
  • A verification deposit of at least $12 may be required before we process withdrawals from winnings generated by a non-deposit bonus (such as a Welcome Chip).
  • If you have deposited less than $20, the maximum you can withdraw from winnings generated by that deposit is capped at 10x the deposited amount, while the minimum withdrawal threshold remains $20.

6. BONUSES AND OTHER PROMOTIONAL OFFERS

6.1 General Bonus and Promotion Rules

  • By claiming any bonus at Slotbunny, you agree to be bound by these Terms and any bonus-specific conditions.
  • Unless stated otherwise, only one promotion may be active per player at a time. Promotions are limited to one per player, household, IP address, and device.
  • In the event of any conflict between general bonus terms and the specific terms of a promotion, the specific promotion terms will prevail.
  • You may not claim a free bonus (such as a free chip or free spins) while you have a pending withdrawal. Consecutive free bonuses are not allowed without at least one qualifying real-money deposit in between.
  • To redeem a bonus coupon, your real-money balance must be below $1.00.
  • Remaining bonus funds from previous offers cannot be used to meet the wagering requirements of new bonuses.
  • Bonuses cannot be combined unless explicitly allowed. Deposit bonuses are intended for gameplay only and are not themselves withdrawable. Bonus funds are separate from your deposit. Reversing a withdrawal back to your balance does not count as a new deposit for bonus purposes.
  • If you have successfully withdrawn from a free bonus, further free bonuses may be restricted until an additional qualifying deposit is made.

6.2 Withdrawing Funds After Using a Bonus

  • When you request a withdrawal, any associated bonus amount is treated as non-cashable and will be deducted from your balance and/or winnings before the payout is processed.
  • If you use a bonus to wager on any Game restricted for that promotion, we may void related winnings and withhold any amount beyond your original deposit.

6.3 Bonus Abuse & “Bonus Hunting” Policy

  • Bonuses are designed for recreational play. We monitor accounts for patterns of “bonus abuse” or “bonus hunting,” including but not limited to disproportionately high bonus-to-deposit ratios.
  • Players identified as bonus abusers may have their access to future promotions limited or revoked. A history of fraudulent behaviour, including chargebacks, may result in exclusion from all bonuses.
  • Slotbunny may review transaction and gameplay logs. If we conclude that a player is using strategies deemed abusive, we may remove promotional entitlements, void associated winnings, and close the Account.
  • We may modify or discontinue any promotion at any time, without prior notice.

6.4 Bonus-Eligible Jurisdictions

  • In addition to Section 2, only players residing in the following countries may claim and cash out our primary welcome offers, no-deposit bonuses, or standard match bonuses: United States, Canada, New Zealand, Norway, Finland, and Sweden.
  • Players from the following jurisdictions are not permitted to redeem or withdraw welcome bonuses, no-deposit free money, or match bonuses: Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Cuba, Djibouti, Dominica, Dominican Republic, East Timor (Timor-Leste), Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Israel, Ivory Coast (Côte d'Ivoire), Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea, North, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Solomon Islands, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.
  • Players in countries not listed above may become eligible for bonuses after making a successful first deposit.
  • Casino bonuses may not be used in tournaments or restricted games unless the relevant promotion explicitly allows it.

6.5 Betting Limits

  • Minimum deposit thresholds are set in USD. You are responsible for checking the equivalent amount in your local currency.
  • Only one free promotion may be claimed between non-bonus deposits.
  • Players with unusually high bonus-to-deposit ratios may be temporarily excluded from further deposit bonuses.

6.6 Welcome Bonus on Sign-Up

  • You must verify your email address to receive the Welcome Bonus automatically.
  • Free chips must be wagered in accordance with the stated playthrough requirements before any withdrawal can be processed.
  • Only one Welcome Bonus is allowed per player, IP address, household, and device.
  • Players who have already used a Welcome Bonus are not eligible for additional Welcome Bonuses.
  • A verification deposit of at least $12 is required within three days to process withdrawals from Welcome Bonus winnings. If played without a deposit bonus, winnings are capped at four times the deposit amount.

6.7 Standard Deposit Coupon Rules

  • Only one coupon may be used per deposit. Coupons are non-repeatable unless specifically indicated.
  • Coupon codes typically expire within 7 days, unless otherwise outlined in the offer.
  • To withdraw, you must complete wagering requirements on both the deposit and bonus. Bets on restricted games do not contribute toward wagering.
  • Once requirements are met, any balance greater than the maximum cashout limit will be removed. Only one withdrawal is allowed per coupon bonus.
  • “No Rules” Bonuses: These usually have no wagering requirements and no maximum cashout cap. However, for anti-money laundering reasons, a minimum of 1x playthrough of the deposit plus bonus is still required, and the bonus itself is non-withdrawable.
  • Only one withdrawal is permitted after a deposit bonus has been redeemed and its conditions fulfilled.

6.8 Standard Free Spin Coupon Rules

  • Winnings from free spins must meet the stated wagering requirements before withdrawal.
  • Maximum withdrawal from free spin winnings is determined by the terms of the specific promotion.
  • Any balance above the maximum withdrawal cap will be removed once you complete the conditions.

6.9 Standard Cashback Bonus Rules

  • Standard cashback is available only on “clean” deposits (deposits played without any bonus) that have been lost within the last 7 days. Your balance must be below $1.00 to claim.
  • Unless part of an automated VIP benefit, cashback must be requested via Customer Support.
  • Winnings from cashback or free bonuses that are withdrawn and then redeposited will not qualify for additional cashback.
  • If a bonus-free deposit is used for tournament participation, that amount will be excluded from cashback eligibility.
  • Weekly cashback is usually credited on Mondays based on net losses from the previous week.
  • Monthly cashback is credited on the last day of each month or the first day of the following month.

6.10 Violation of Promotion Rules & Fraudulent Activity

Any Account found to be involved in cheating, exploiting promotions, or bypassing bonus conditions will be suspended immediately, and all related bonuses, winnings, and benefits may be forfeited.

Slotbunny may withhold funds, close Accounts, and reclaim winnings obtained through fraudulent activity, including but not limited to:

  • Collusion: Coordinated play between two or more players to manipulate promotions or game results.
  • Syndication: Participation in organised groups or clubs designed to gain unfair advantage over our promotional offers.
  • Exploiting Software Bugs: Taking advantage of any defect, flaw, or error in our systems or third-party software.
  • Chargebacks: Unlawful or dishonest reversal of payments or denial of legitimate deposits.
  • Use of Bots: Utilising automated systems or scripts to play Games.

We may also take action, including permanent Account closure and loss of all funds, if:

  • We have reason to believe you have engaged in fraud, collusion, or criminal activity at another online gaming operator.
  • You initiate fraudulent chargebacks or deny legitimate transactions made to your Account.
  • You are found to be using automated tools, bots, simulators, or other systems providing an unfair edge.

By registering and playing at Slotbunny, you expressly agree that:

  • You will not engage in any form of collusion, direct or indirect, including sharing funds or coordinating bets with other players.
  • You will promptly report any suspected cheating, collusion, or fraudulent behaviour by other players to Slotbunny Support.
  • You will not participate in syndicates or groups engaged in systematic “advantage play” against our promotions.

Slotbunny reserves the right to carry out detailed investigations into suspected fraudulent conduct. We may disclose your identity and any relevant information to our business partners, processors, financial institutions, regulatory and law enforcement agencies where appropriate.

By using the Services, you agree not to engage in any of the activities described above and to report any suspected misconduct to the Casino immediately.

7. RULES APPLICABLE TO THE GAMES

7.1 Game Fairness and Integrity

We place strong emphasis on the fairness and integrity of all Games offered at Slotbunny. Our titles are supplied by trusted third-party providers whose platforms are independently tested and certified. All applicable Games use a Random Number Generator (RNG) to deliver random and unbiased results meeting industry standards.

7.2 Finality of Game Outcomes

By playing any Game, you acknowledge that all outcomes recorded on our game servers are final and binding. In the event of a discrepancy between the result displayed on your device and that stored on our servers, the server result will always prevail.

7.3 Game Modifications

Slotbunny retains the right, at its sole discretion, to add, remove, or alter any Game, feature, or component of the Services without prior notice. This includes changes to game mechanics, features, or availability.

7.4 Pending or Abandoned Games

Games left incomplete or inactive for an extended period (“pending games”) may be closed by the Casino after 30 days of inactivity. Any associated wagers or potential returns from that game round will be considered void.

8. PRIVACY AND DATA PROTECTION

Your privacy is critically important to us. The way we collect, store, use, and protect your personal information is governed by our Privacy Policy, which forms an integral part of these Terms.

8.1. When registering a User Account with Slotbunny, you will be asked to provide certain personal details, including but not limited to your full name, residential address, email address, and telephone number.

8.2. We are committed to safeguarding your data. Slotbunny will not sell or trade your personal information and will only share it with third parties when:

  • Required by law or regulation;
  • Requested by a competent authority; or
  • Necessary to comply with legal obligations in relevant jurisdictions.

8.3. Your identity, Account information, and betting history are handled confidentially and will not be shared with third parties except where legally mandated.

8.4. All communications between you and the Casino—via email, live chat, or other channels—are treated as private and will not be publicly disclosed.

8.5. As a crypto-only casino, Slotbunny generally operates with a minimal verification (non-KYC) approach for depositing users. All platform functions, including withdrawals, are available to users who fund their Account, without mandatory identity checks.

However, if you win from a no-deposit promotion (such as a free chip or free spins), a valid government-issued photo ID will be required before such winnings can be withdrawn.

8.6. In cases where our systems detect similarities between accounts or flag suspicious activity, Slotbunny may request additional documentation to verify your identity and secure the platform. This may include:

  • A clear copy of a government-issued photo ID (front and back), such as a passport or driving licence;
  • A recent utility bill (e.g., gas, electricity, water, or phone) showing your name and registered address;
  • A selfie holding your government-issued ID;
  • A letter or statement from the financial institution that issued your card;
  • A clear copy of the payment card used for deposits (with sensitive data masked);
  • A selfie holding your payment card.

8.7. Slotbunny may also, where required, request verification or confirmation directly from your financial institution, or provide information to regulatory authorities, to support compliance efforts.

9. YOUR COMPLAINTS

If you experience any issues, have concerns, or wish to raise a dispute relating to Slotbunny, we ask that you follow the complaint steps below. We are committed to ensuring that all matters are addressed fairly, professionally, and as quickly as possible.

9.1 How to Submit a Complaint

You can contact us through the following 24/7 channels:

9.2 Additional Information

To help us handle your complaint efficiently, please include as much detail as possible, such as your username, the date and time of the incident, and a clear description of the issue.

All complaints are recorded and reviewed by our team. We aim to provide an initial response within 48 hours and seek to fully resolve most cases within 14 days, depending on complexity.

Where necessary, your complaint may be escalated to the Slotbunny management team for a final review.

9.3 Final Decision

Unless otherwise required by law, decisions made by Slotbunny concerning complaints will be considered final and binding.

10. LIMITATION OF LIABILITY

10.1 Technical Failures

Slotbunny will not be liable for any technical issues or disruptions arising from hardware, software, network, or connectivity problems, whether on our side or yours. This includes failures involving devices, servers, internet providers, telecommunications, or other systems.

10.2 Errors and Malfunctions

In situations where:

  • A Game does not function in accordance with its published rules;
  • The RNG does not operate correctly;
  • An Account is incorrectly created, updated, or credited; or
  • Any human or system error occurs on the part of the Casino, its suppliers, or third parties,

Slotbunny will not be responsible for any resulting winnings or outcomes. Any winnings derived from such errors or malfunctions will be considered void. In the event of a dispute over a bet or Game result, the Casino’s decision will be final and binding.

10.3 Indemnification

You agree to indemnify and hold harmless Slotbunny, along with its third-party providers, licensors, subsidiaries, parent companies, employees, directors, officers, agents, marketing partners, and associated entities, from any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use or misuse of the Website, Games, or Services;
  • Any breach of these Terms & Conditions;
  • Or any winnings or benefits claimed in violation of these Terms or obtained through error or prohibited conduct.